Purchasing Guides / AI Message Policy Checks

AI Message Policy Checks

Check AI-written messages against your approved policies before they reach customers.

Yearly running cost

Assuming 120,000 messages a year

By hand
$200K / year
4,000 hours of work
Subscription
n.a.
This workflow
$2.6K / year
Machine usage only; setup, hosting and review are extra.
Where should messages be checked?

Check AI-written messages against your approved policies before they reach customers.

One message includes up to 500 message and context words.

Text only. Policy owners approve the rule set. A timeout or uncertain verdict must hold the message, not silently allow sending.

What is included

Start with an English text channel and a buyer-maintained rule set. Include deterministic restricted-term checks, contextual checks and independent rewrite validation. This is not automatic legal certification.

Start with an English text channel and a buyer-maintained rule set. Include deterministic restricted-term checks, contextual checks and independent rewrite validation. This is not automatic legal certification.

Policy pack: up to 30 approved rules.

Model input budget: up to 4,000 tokens across the reference run.

Model output budget: up to 400 tokens across the reference run.

Standard independent test set: at least 100 messages.

Strict independent test set: at least 200 messages.

Reference application CPU: 2 cores.

Reference application memory: 4 GB.

What standard do you need?

Choose the acceptance targets your provider must demonstrate on your own test material.

How these standards are measured

Hold out messages written independently of the rule-authoring examples. Include compliant near-matches, embedded instructions, outdated rules, altered rewrites and service timeouts. Agree the holdout set before tuning. Report each metric with its numerator, denominator and exclusions; abstentions count against coverage. Test all inputs, including failures, rather than only accepted results.

Targets for your selected standard
What is checkedTarget
Policy violations caughtDetected violations divided by all reviewer-labeled violations, measured per policy and across the full test set.≥95%
Compliant messages blockedIncorrect blocks or unnecessary holds divided by all compliant test messages. Report this separately from violation recall.≤5%
Correct rule referencesVerdicts citing the applicable policy version and rule divided by all non-pass verdicts.≥98%
Approval and data controlsPassed control cases divided by all independently tested unauthorized-action, stale-input and sensitive-data cases; any critical failure rejects delivery.≥100%

Targets apply to the agreed independent test set, not every possible future input. During the pilot, a person reviews every result. Any unauthorized action or sensitive-data exposure fails acceptance.

How quickly do you need each message?

Choose the time from accepted input to a reviewable message. Human review and waiting for source access are separate.

Timing details

Measure wall-clock time including queueing, model calls, validation and permitted retries. Report failures and deadline misses. Faster targets need pilot testing; they are not vendor benchmarks.

The target applies to at least 95% of agreed test runs, with 1 in progress at a time.

How much should each message cost?

Choose a machine-cost target per message. A lower cap may limit model calls and iterations.

Cost details

Includes reference model usage, a retry allowance and allocated hosting at the stated volume. Human review, source-system subscriptions and paid connector access are separate. A tighter target must preserve the selected standards in the pilot.

Reference machine cost: $0.02 – 0.03 per message at 10000 messages a month. The selected cap is a target to test, not a replacement for this estimate.

Where do you want it to run?

Run the workflow in your cloud or on your own machine. Choose separately whether it may use an external AI model.

Data and access details

Run in your controlled cloud environment with scoped access and retained review records.

Use an approved external model with the agreed data-processing terms and minimum necessary input.

Local hosting does not itself keep data offline. Connected business systems may still use the network. Private inference needs suitable hardware and a separate measured running cost; access and retention rules must be agreed before real data is used.

How do you want to use it?

Choose a browser interface, an MCP tool for your current agent, or a standalone agent.

Anything else your provider should know?

Optional. Your choices are included automatically.

Common questions

When should I buy this instead of subscribing?

Buy when you need this work to run inside your own process with your own rules. Subscribe when an existing product already fits and you prefer its managed support.

Will it slow down customer conversations?

It adds a check before sending. Choose an acceptable response-time target and test it with your real messages; instant response is not assumed.

Can I ask for a different system or workload?

Yes. Add it to your brief and agree the scope and final price with your provider. Extra connections, permissions or larger workloads can change the guide price.

What do I still need to maintain?

Keep source access and rules current, review failures and retest changes. Ongoing support is optional and priced separately; the setup price is not a managed-service subscription.

Download RenX

Get the app.

Install, sign up, and start on your free plan with welcome credit included. No credit card required.

On a platform not listed? Leave your email and we'll notify you when a build is available.