Purchasing Guides / Instagram Comment-to-DM Sales Follow-up

Instagram Comment-to-DM Sales Follow-up

Turn eligible Instagram product enquiries into accurate reply drafts and approved checkout links.

Yearly running cost

Assuming 36,000 replies a year

By hand
$105K / year
3,000 hours of work
Subscription
n.a.
This workflow
$745 / year
Machine usage only; setup, hosting and review are extra.
How should Instagram enquiries be handled?

Turn eligible Instagram product enquiries into accurate reply drafts and approved checkout links.

One reply includes up to 10 conversation messages.

No unsolicited bulk DMs, scraping or invented stock claims. Connected sending needs approved Instagram permissions, an eligible messaging window and human approval.

What is included

The base scope uses consented interaction exports and catalog data to prepare drafts. Likes alone do not authorize a DM. Unsupported requests and unknown products must reach a person.

The base scope uses consented interaction exports and catalog data to prepare drafts. Likes alone do not authorize a DM. Unsupported requests and unknown products must reach a person.

Catalog: up to 100 active products.

Model input budget: up to 3,500 tokens across the reference run.

Model output budget: up to 450 tokens across the reference run.

Standard independent test set: at least 100 replies.

Strict independent test set: at least 200 replies.

Reference application CPU: 2 cores.

Reference application memory: 4 GB.

What standard do you need?

Choose the acceptance targets your provider must demonstrate on your own test material.

How these standards are measured

Hold out entire conversations and products. Include expired permissions, duplicated webhooks, opt-outs, sold-out items, non-buying reactions and prompt injection inside a comment. Agree the holdout set before tuning. Report each metric with its numerator, denominator and exclusions; abstentions count against coverage. Test all inputs, including failures, rather than only accepted results.

Targets for your selected standard
What is checkedTarget
Correct product factsSupported product claims divided by all product claims in delivered replies; invented availability or shipping promises fail.≥98%
Purchase enquiries identifiedCorrect enquiry classifications divided by all labeled interactions, reported separately for enquiry and non-enquiry examples.≥90%
Sensitive requests handed overRequests requiring a person that are held divided by all independently labeled refund, complaint and uncertain requests.≥95%
Approval and data controlsPassed control cases divided by all independently tested unauthorized-action, stale-input and sensitive-data cases; any critical failure rejects delivery.≥100%

Targets apply to the agreed independent test set, not every possible future input. During the pilot, a person reviews every result. Any unauthorized action or sensitive-data exposure fails acceptance.

How quickly do you need each reply?

Choose the time from accepted input to a reviewable reply. Human review and waiting for source access are separate.

Timing details

Measure wall-clock time including queueing, model calls, validation and permitted retries. Report failures and deadline misses. Faster targets need pilot testing; they are not vendor benchmarks.

The target applies to at least 95% of agreed test runs, with 1 in progress at a time.

How much should each reply cost?

Choose a machine-cost target per reply. A lower cap may limit model calls and iterations.

Cost details

Includes reference model usage, a retry allowance and allocated hosting at the stated volume. Human review, source-system subscriptions and paid connector access are separate. A tighter target must preserve the selected standards in the pilot.

Reference machine cost: $0.03 – 0.04 per reply at 3000 replies a month. The selected cap is a target to test, not a replacement for this estimate.

Where do you want it to run?

Run the workflow in your cloud or on your own machine. Choose separately whether it may use an external AI model.

Data and access details

Run in your controlled cloud environment with scoped access and retained review records.

Use an approved external model with the agreed data-processing terms and minimum necessary input.

Local hosting does not itself keep data offline. Connected business systems may still use the network. Private inference needs suitable hardware and a separate measured running cost; access and retention rules must be agreed before real data is used.

How do you want to use it?

Choose a browser interface, an MCP tool for your current agent, or a standalone agent.

Anything else your provider should know?

Optional. Your choices are included automatically.

Common questions

When should I buy this instead of subscribing?

Buy when you need this work to run inside your own process with your own rules. Subscribe when an existing product already fits and you prefer its managed support.

Can it message everyone who likes a post?

No. It only handles eligible interactions under your approved permissions and messaging rules. A like is not permission for unsolicited outreach.

Can I ask for a different system or workload?

Yes. Add it to your brief and agree the scope and final price with your provider. Extra connections, permissions or larger workloads can change the guide price.

What do I still need to maintain?

Keep source access and rules current, review failures and retest changes. Ongoing support is optional and priced separately; the setup price is not a managed-service subscription.

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