Yearly running cost Assuming 24,000 requests a year
By hand $70K / year 2,000 hours of work
Subscription n.a.
This workflow $346 / year Machine usage only; setup, hosting and review are extra. How should retention offers work? Offer an eligible pause, plan change or discount when a subscriber wants to cancel, without blocking cancellation.
One request includes up to 5 eligible offer candidates.
Review from exports Eligible offer or cancellation handoff $1,152 – 3,120 setup Connect the cancellation flow Add an authorized system connection $1,512 – 4,200 setup
Which system should it connect to?Stripe Billing Existing subscription backend Never hide, delay or obstruct cancellation. No price change, discount or plan change without customer consent and an approved billing action.
What is included Use fixed, approved offers and deterministic eligibility checks before drafting an explanation. Keep a no-offer path and measure outcomes against a holdout group. Retention uplift is not an acceptance promise.
Use fixed, approved offers and deterministic eligibility checks before drafting an explanation. Keep a no-offer path and measure outcomes against a holdout group. Retention uplift is not an acceptance promise.
Conversation context: up to 10 messages.
Model input budget: up to 2,500 tokens across the reference run.
Model output budget: up to 300 tokens across the reference run.
Standard independent test set: at least 100 requests.
Strict independent test set: at least 200 requests.
Reference application CPU: 2 cores.
Reference application memory: 4 GB.
What standard do you need? Choose the acceptance targets your provider must demonstrate on your own test material.
Standard Test the defined workload and controls. Eligible offers only: ≥100% Cancellation reasons classified: ≥90% Included Strict Tighter targets and a larger independent test set. Eligible offers only: ≥100% Cancellation reasons classified: ≥95% Setup +$360 – 1,200 My own requirements Agree different targets and scope with your provider. Quote separately
How these standards are measured Split by customer account. Include expired offers, concurrent cancellation, duplicate callbacks, billing failures and customers who decline every offer. Agree the holdout set before tuning. Report each metric with its numerator, denominator and exclusions; abstentions count against coverage. Test all inputs, including failures, rather than only accepted results.
Targets for your selected standard What is checked Target Eligible offers onlyOffers satisfying all account, frequency and discount limits divided by all offers shown; any unauthorized offer fails the pilot. ≥100% Cancellation reasons classifiedCorrect reason labels divided by all independently labeled cancellation requests, including an unknown category. ≥90% Correct outcome recordsCorrect, deduplicated choice and billing-status records divided by all expected outcome records. ≥99% Approval and data controlsPassed control cases divided by all independently tested unauthorized-action, stale-input and sensitive-data cases; any critical failure rejects delivery. ≥100%
Targets apply to the agreed independent test set, not every possible future input. During the pilot, a person reviews every result. Any unauthorized action or sensitive-data exposure fails acceptance.
How quickly do you need each request? Choose the time from accepted input to a reviewable request. Human review and waiting for source access are separate.
Within 10 seconds Included Within 5 seconds Setup +$144 – 480 Within 3 seconds Setup +$288 – 840
Timing details Measure wall-clock time including queueing, model calls, validation and permitted retries. Report failures and deadline misses. Faster targets need pilot testing; they are not vendor benchmarks.
The target applies to at least 95% of agreed test runs, with 1 in progress at a time.
How much should each request cost? Choose a machine-cost target per request. A lower cap may limit model calls and iterations.
Up to $0.06 Included Up to $0.04 Setup +$144 – 480 Up to $0.03 Setup +$288 – 840
Cost details Includes reference model usage, a retry allowance and allocated hosting at the stated volume. Human review, source-system subscriptions and paid connector access are separate. A tighter target must preserve the selected standards in the pilot.
Reference machine cost: $0.03 – 0.04 per request at 2000 requests a month. The selected cap is a target to test, not a replacement for this estimate.
Where do you want it to run? Run the workflow in your cloud or on your own machine. Choose separately whether it may use an external AI model.
Run it onYour cloud Local environment AI model accessApproved model API No external model calls
Data and access details Run in your controlled cloud environment with scoped access and retained review records.
Use an approved external model with the agreed data-processing terms and minimum necessary input.
Local hosting does not itself keep data offline. Connected business systems may still use the network. Private inference needs suitable hardware and a separate measured running cost; access and retention rules must be agreed before real data is used.
How do you want to use it? Choose a browser interface, an MCP tool for your current agent, or a standalone agent.
Web page Review each request in a private browser interface. Included Your AI agent Call the workflow through MCP; the same access and approval rules apply. Setup +$72 – 360 Standalone agent Use a dedicated agent with the agreed triggers and controls. Setup +$144 – 480