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Fix a duplicate live-chat popup and deploy the corrected tool

Project brief

Need help with a custom live-chat tool showing two popups. Diagnose and fix the cause, deploy the corrected tool on a new website, and remove the old Zendesk code. Check for related integration problems after deployment.

Authorized code, test environment and deployment permissions will be agreed first. Please describe similar troubleshooting work. This is the listed repair and deployment, not a replacement website or ongoing support retainer.

Deliverables & acceptance

What you'll deliver

  • Corrected chat integration and authorized deployment.
  • Cause/fix notes and verification evidence.

What the result must meet

  • Agreed website tests show one functioning chat popup, not duplicates.
  • Old Zendesk code is removed as agreed; demonstrate chat still works after deployment.
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