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Plan permission-aware AI integration for a retail POS SaaS

Project brief

Commission an architecture assessment for a cloud retail/POS product spanning sales, inventory, customers, online orders and reporting. This engagement produces a plan, not an implementation.

Cover store-sales questions, kitchen-printer support and reorder guidance. Specify documentation/customer-knowledge RAG, ingestion, grounding, MCP tools, existing APIs and CRM analytics. Map support and customer-facing agent workflows with controlled actions and tenant/role boundaries.

Compare self-hosted Qwen with hosted OpenAI/Claude, considering quality, latency, cost and maintenance. Address Python/FastAPI, LangChain or alternatives, SQL and planned ClickHouse analytics; explain whether reorder guidance needs ML/scikit-learn or existing rules.

Authorized architecture/API documentation and sanitized examples must be agreed before work; no access is implied. Please describe relevant architecture experience.

Deliverables & acceptance

What you'll deliver

  • Architecture diagram and technology trade-off report.
  • Prioritized MVP roadmap with dependencies, risks and effort estimates; evaluation plan.

What the result must meet

  • Trace each use case through data, models, tools and authorization boundaries.
  • Specify test cases for grounding, forbidden cross-tenant access, latency and cost; label assumptions and unresolved inputs.
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