Add a customer FAQ chatbot with human handoff
Project brief
Integrate a chatbot into an existing website using an approved set of business FAQs. It should answer supported questions, avoid guessing when information is missing and offer a clear route to human support. Make the chat interface usable on mobile and desktop.
Delivery deadline: 2026-10-05. Expected production time: 7 calendar days after contract funding and receipt of agreed materials. Confirm the scope and materials before accepting the contract.
Project materials will be shared with shortlisted applicants during scoping and supplied before work begins.
Required project materials: Authorized test site, FAQ content, support destination and owner-approved API access.
Submit the work and acceptance evidence through RenX. Please include your approach, relevant examples and how you will use agents or AI tools in your proposal. Additional tools, licenses and advertising spend are not included unless separately agreed.
Deliverables & acceptance
What you'll deliver
- Working website chatbot, configured knowledge content and setup notes.
What the result must meet
- Agreed test questions receive answers supported by the supplied FAQs.
- Unknown questions offer the approved support route; the widget works on mobile and desktop without exposing API secrets.